In my Fanatec account I can see it is still under \"Handover to warehouse\" and has not been shipped.
The status "Handover to warehouse" on your Fanatec account indicates that your order has been transferred to the warehouse and included in the shipping list document sent to the warehouse daily. This status will remain even after the tracking number has been uploaded or the order has been successfully delivered.
If the tracking information does not appear in your customer account, there may be several factors contributing to this issue:
- Processing backlog due to a higher order volume
- A display error in the Fanatec customer account
- The order being currently delayed due to a service disruption
If the lack of tracking information persists, please contact our Customer Support Team, who will be glad to assist you with your specific situation.
Thank you!