Check the Status of your Order or Return
You can check your Webstore order status by creating an account on the website where you placed the order, or by logging into that account if you already have one.
| Method | Order # Format | Order Status | Return Status | |
| Webstore | Corsair |
Begins with C, 7 digits total |
orders.corsair.com | returns.corsair.com |
| Corsair Valley Fair (retail) |
Begins with RT, 6 digits total |
tracking-retail.corsair.com | retailstore.aftership.com/returns | |
| Elgato |
Begins with E, 7 digits total |
orders.elgato.com | returns.elgato.com | |
| Fanatec |
Begins with F, 7 digits total |
orders.fanatec.com | returns.fanatec.com | |
| SCUF |
Begins with S, 7 digits total |
orders.scufgaming.com | returns.scufgaming.com | |
| RMA |
Warranty Replacements (Corsair, Elgato, Fanatec, SCUF, Origin PC) |
Begins with 200, 10 digits total. Identical to the support ticket number. |
Please contact us using the Chat widget at the bottom-right of this page. | |
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If your search has no results, re-verify your order number and email address: be sure to search with the same email address used for the web store or RMA order. If a different email was used, contact Customer Support.
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It may take up to 30 minutes after you receive a confirmation email for the order to be visible on this page.
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If you need further assistance, please review our article, Troubleshoot your Corsair Account – Corsair, or contact our Customer Support team by using our Chat widget.
To search for the current status of web orders and web returns, enter your email address and the order number in the form at the bottom of this page, then click Search.
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No orders found. Please recheck your order number and email address, then try again.