How to perform a Clean Installation of the Fanatec Drivers

Before Doing Driver Updates

Make sure to have connected your wheel base directly to a PC running Windows via the included USB Cable, preferably to an open port on the motherboard. To prevent any issues, we do not recommend using a USB hub or USB extension cable. Additionally, make sure Windows is fully updated, and perform any optional updates if they are available.

Doing a Clean Installation

1. Uninstall the current Fanatec driver
   1. This can be done in Windows's settings app under Apps & Features (or under "Installed Apps" in Windows 11)
   2. Search for "Fanatec", select the "FANATEC driver package", and click "Uninstall".
2. Disconnect your wheelbase from the PC.
3. Open the Windows Device Manager
   1. Switch view to "Show Devices by Container" and click "Show Hidden Devices". You should see all your Fanatec devices listed.
   2. Uninstall all Fanatec devices listed.
4. Reboot your PC.
5. Download the current version of the Fanatec app here. 
6. Install the downloaded driver package.
7. Reboot your PC.
8. Reconnect your wheelbase.
9. Reboot your PC.
10. Open the Fanatec app, and manually update your products.
    1. In the app, go to the firmware manager (the gear in the top right)
    2. Mark the checkbox above "manual updates"
    3. Manually update the firmware in the following order:
       1. Motor ➡️Wheel Base➡️ WQR ➡️ Steering Wheel ➡️ Everything Else