'Exceeded maximum rotations' message shown on the OLED display
In order to cross out an issue on the software side, we recommend performing the following:
1. Remove any steering wheel.
2. Check for any pending Windows updates. These should also be performed if available.
3. Make sure to have your wheel base connected to a Windows PC via a USB connection cable. Do not use a USB hub or a USB extension cable, in order to prevent any issues. We always recommend plugging the device directly to one of the USB ports located on your PC's motherboard!
4. Reset your PODIUM DD. By following this link, you will find a video illustrating how to perform the process.
5. Make sure to have any antivirus program(s) disabled before installing the latest Fanatec Driver Package.
6. Download and install the latest Fanatec Driver Package. You can install the latest Fanatec Driver Package via this link.
7. Open the Firmware Update Manager by clicking on the update tab in the Fanatec Control Panel, and perform all of the available firmware updates.
8. Once you have performed the steps listed above, open the Fanatec Control Panel, and verify the proper functionality of your device(s). We also suggest double-checking in game.
In case the issue persists, we advise opening a support ticket. In order to speed up the support process, it would be helpful if you could also provide us with the following additional information:
- Did the issue occur out of the box?
- A short video illustrating the issue.