Logo
Back to Fanatec.com Contact Us
Sign in
Search the Knowledge Base
(two attachments required : please submit an image of the part number located on the item, and an image of proof of purchase)
Waiting for warehouse to restock and reserve.
Warehouse has begun packing process.
Package ready for handoff to shipping service.
The package has been handed to the shipping carrier.
Package has been delivered to customer.
Return package opened at warehouse and entered into system.
Refund has been paid.
Waiting for backordered items/Waiting for system to be manufactured/Waiting for Advanced RMA payment.
Inventory has been confirmed and reserved.
Item line in order has been cancelled.
(two attachments required : please submit an image of the part number located on the item, and an image of proof of purchase)
  1. Fanatec Support
  2. Technical Support

Menu

Technical Support

  • Compatibility

    • Fanatec Software Archive
    • Is ... compatible to PlayStation?
    • Is the Forza CSR Elite combo compatible with Windows 11
    • Fanatec compatibility to Logitech and Thrustmaster hardware
    • Does Fanatec Xbox One hardware work on Xbox One X
    • Can I use my Fanatec gear on my Mac?

    Wheels

    • The PODIUM BMW M4 GT3 Steering Wheel
    • Some cars have steering wobble at high speed in Gran Turismo 7, how can I solve this?
    • My CSL DD / Gran Turismo DD Pro disconnects or loses force feedback / wheel inputs during a race, what should I do?

    Wheel Bases

    • WHAT IS QR2?
    • My wheel base is not recognized in certain games, what can I do? (for example F1 2021 on PS5)

    Sim Racing Spare Parts

    • Where can I order a replacement PCB for Club Sport v3 pedals or other spare parts not listed in the Fanatec online Shop?

    Pedals

    • My accelerator/throttle/gas pedal is not working on my CSL Pedals. What should I do?

    General Topics

    • Fanatec Driver - Clean Install
    • Fanatec Documentation Archive
    • XBOX Series X
    • Which products is the Podium Kill Switch compatible with?
    • Where can I find my tracking number?
    • What prices are reflected in the EU webshop?
    • See all 259 articles

COMPANY

  • Blog
  • Forum
  • Fanatec Explorer
  • Fanatec Affiliate Program
  • About Us
  • Contact Us

INFORMATION

  • Battery Regulations
  • Fanatec Consumer Guarantee
  • Shipping & Delivery
  • Return Policy
  • Package Regulations
  • Trademark & Copyright
  • Statement for Specified Commercial Transactions

ABOUT US

Fanatec is the leading brand for dedicated sim racing hardware, including force feedback steering wheels, pedals, and complete cockpits for PlayStation, Xbox, and PC-based racing simulators.
Deutsch Français 日本語
Copyright © 2025 Fanatec
Privacy Policy
Imprint
Terms & Conditions
Deutsch Français 日本語