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  1. Fanatec Support
  2. Technical Support

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Technical Support

  • Compatibility

    • SimHub isn't recognizing my Podium DD (25 Nm)
    • Is ... compatible to PlayStation?
    • Is the Forza CSR Elite combo compatible with Windows 11
    • Which wheel bases are the Podium Mounting Brackets compatible with
    • Which products can be converted to QR2
    • Fanatec compatibility to Logitech and Thrustmaster hardware
    • See all 8 articles

    Wheels

    • Kein FFB mehr und auch die Tasten am Lenkrad funktionieren nicht mehr, nachdem das Lenkrad während des Spielens getauscht wurde
    • No more force feedback after swapping the steering wheel while playing
    • So wird die Videodatei manuell auf das Podium Lenkrad Bentley GT3 aufgespielt
    • Der Pralltopf vom NASCAR-Lenkrad hält nicht
    • Die Hülse meines QR2 Wheel-Side klemmt
    • The OLED display on the steering wheel shows the following message: "CAUTION! Please update the firmware"
    • See all 20 articles

    Wheel Bases

    • Is the ClubSport Static Shifter Paddles compatible with the CS DD(+) or the new Podium DD (25NM)?
    • Which shifter port should I use on my Fanatec wheel base?
    • My Podium DD1/DD2 won't start after connecting the Podium Kill Switch
    • Is the Podium Kill Switch compatible with the new Podium DD 25 (NM)?
    • In the Tuning Menu of your wheel base, you can adjust a variety of parameters
    • The Tuning Menu is locked, and no adjustments can be made
    • See all 20 articles

    Sim Racing Spare Parts

    • Where can I order a replacement PCB for Club Sport v3 pedals or other spare parts not listed in the Fanatec online Shop?

    Sim Racing Accessories

    • My connected product isn't working when using the ClubSport USB Adapter
    • The lever on the V2 handbrake is hard to pull
    • How to exchange the SQ-spring of the ClubSport Shifter V1.5
    • How to exchange the shifter-rod of the ClubSport Shifter V1.5
    • The gears of my ClubSport Shifter V1.5 are not engaged properly in H-pattern mode?

    Pedals

    • Das Eingabesignal vom Gas- oder Kupplungspedals schwankt oder verläuft nicht linear
    • Das Eingabesignal des Load Cell Bremspedal schwankt oder verläuft nicht linear
    • The input signal of the load cell brake pedal flickers when pressed
    • The input signal flickers when pressing the accelerator or clutch pedal
    • Meine CSL Elite Pedale V2 werden nicht von der Wheel Base erkannt
    • How to exchange the main PCBA of the CSP V3
    • See all 16 articles

    General Topics

    • Do any of the current Fanatec wheel bases have an active fan?
    • So wird ein Spiel manuell in der Fanatec-App hinzugefügt
    • How to add a game manually in the Fanatec app
    • The FFB in the game feels different on the console version compared to the PC version
    • Cloud gaming
    • Fanatec App v1.2.2.1 Release Notes
    • See all 191 articles

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Fanatec is the leading brand for dedicated sim racing hardware, including force feedback steering wheels, pedals, and complete cockpits for PlayStation, Xbox, and PC-based racing simulators.
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