Product damaged during transit

In such cases, we advise immediately opening a support ticket. In order to speed up the support process, it would be helpful if you could also provide us with the following additional information:

- Was the shipping box sealed upon arrival?

- Are there any visible damages to the packaging?

- Images of the damages, and shipping box/packaging.

- Are all the included accessories in the box? You can verify this by looking under the “Contents” section in the Quick Guide.