Self Help - Accelerator or clutch does not reach 100% or does not go back to 0%

In order to cross out an issue on the hardware side, we recommend performing the following:

1. Check if the grub (magnet) screw is tightened properly, and if the magnet bolt is in the correct position. The following pictures will illustrate how it should look:

→ (ATTACH FILE HERE!)

In case the issue is still persisting, or you are not able to perform the steps mentioned, we advise opening a support ticket. In order to speed up the process, it would be helpful if you could also provide us with the following additional information.

- Did the issue occur out of the box?

- A short video illustrating the issue.