Self Help - Wheel base fails to initialize properly - Power button blinking red, 3 yellow LEDs are illuminated

In order to cross out an issue with the product, we recommend performing the following:

1. Try to clean the code wheel by the following the guide linked below:

→ (ATTACH FILE HERE!)

In case the issue persists, we advise opening a support ticket. In order to speed up the support process, it would be helpful if you could also provide us with the following additional information:

- Does the issue happen after a change in your setup, such as upgrading or replacing existing software or hardware?

- A short video illustrating the issue.