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General Topics

  • FedEx lost my package it has been almost 2 months with this situation
  • Hello, I would like to know if you have any predictions on when the QR1 Wheel-Side will be available again? Thanks
  • Hi there I am looking to order a fanatec wheel but I need to be sure before I make a PayPal payment that my payments will be split into four and not just one payment like it keeps showing me
  • Hi, I want to order from fanatec.com and ship to the UK. Does the price include all import taxes?
  • How can i return my order
  • How long does express shipping takes?
  • How long does it take to ship
  • How to choose payment option
  • Hy am I receiving my packages on different days?
  • I am just disapointed in the website and ordering instructions.
  • I cancelled my order, but after consideration, I still want to buy it. Can you help me continue to ship it? my order number is 2003078.
  • I did not mean to order 2 of the QR2 Wheel-Side. I only need one of them so I was wondering if I could just take one of them off the order and get a refund on just that.
  • I have a problem or question related to a Fanatec Merch product. What can I do?
  • I have cancelled my order. When will I receive my refund
  • I have entered the wrong postal code for my address for my order. Please change the postal code accordingly.
  • I have maI managed to order the wrong item.. I should have actually ordered a compatible one. I have unpacked the poduct and used it a little bit (only today). Is there anything we can do to exchange this?
  • I have not yet received a tracking number. I am from Australia
  • I have tried paying for a Fanatec purchase several times but for some reason it’s getting rejected. I made sure everything is right. Used a Mastercard ( not sure if it matters tho ) Us website.
  • I know you everyone gets super busy over there just wondering if you missed my order thank you
  • I made a mistake with my serial number
  • I made a order in the website and it was successfully charged in my bank account but did not reflect in the website and it gave me a error with payment: order could not be saved.
  • I ordered that GT McLaren wheel, engine, peddles. I was charged on my chase account for $951 but I do not see my order in my order section. I have no invoice. I want my products I just do not want to be charged for something that I will not be receiving.
  • I ordered the nascar bundle for pc and ps but received the hub for xbox. Thank you for any help you can provide
  • I forgot to add check my iRacing voucher to my order
  • I recived my order some time ago and i've been given extra product which i didn't order. I would like to give it back. Please tell me how to do this
  • I refused delivery of this order and still have not received my refund. I would like the money refunded to my account immediately.
  • I tried to place and order but an error ''3D authentication needed'' occured whe making a payment.
  • I used non latin characters in my order how long the delay will be
  • I want to change the shipping address on my order
  • I'm sorry but I've missed your email and now the quotation is not valid anymore ! Can you please re-activate or re-make this quotation?
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Fanatec is the leading brand for dedicated sim racing hardware, including force feedback steering wheels, pedals, and complete cockpits for PlayStation, Xbox, and PC-based racing simulators.
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